Illustration of a woman wearing a headset and working on a computer. Various tech related icons float around his head.

Digital

Navigators

Illustration of a man wearing a headset and working on a computer. Various tech related icons float around his head.

Your trusted guides in a digital world

We’re here to
help you!

  • Find financial assistance to help you get online
  • Learn to use computers, tablets, and phones
  • Find and use online resources – from accessing online library services to finding job opportunities
Illustration of a woman wearing a headset and working on a computer. Various tech related icons float around his head.

Digital
Navigators

Illustration of a man wearing a headset and working on a computer. Various tech related icons float around his head.

Your trusted guides in a digital world

We’re here to
help you!

  • Find financial assistance to help you get online
  • Learn to use computers, tablets, and phones
  • Find and use online resources – from accessing online library services to finding job opportunities

Digital Navigators

Your trusted guides in a digital world

We’re here to help you!

  • Find financial assistance to help you get online
  • Learn to use computers, tablets, and phones
  • Find and use online resources – from accessing online library services to finding job opportunities
Illustration of a woman wearing a headset and working on a computer. Various tech related icons float around his head.

Get Tech Help

We are here to help you on Tuesdays from 9:00 a.m. – 5:00 p.m. and Thursdays from 12:00 p.m. – 4:00 p.m. MT. In your message, please indicate the best way to reach you. There are three ways you can make an appointment:

  • Call or text (208) 398-0098. Leave a message, and we will call you back as soon as we can.
  • Email us at [email protected].
  • Complete this form to make an appointment and share some background information.

Please review our guidelines and code of conduct before your appointment.

Illustration of a man wearing a headset and working on a computer. Various tech related icons float around his head.

Digital Navigators are Here to Help You With:

  • Learning resources
  • Internet offers

  • Lifeline

  • Getting started with your computer, smartphone, tablet,
    or using the internet

  • Websites and apps/software
  • Troubleshooting
  • Low-cost and free devices
  • Free public Wi-Fi options

Digital Navigators Will Not Help You With:

  • Providing internet plans or devices

  • In-person help
  • Device repair
  • Updating or resetting library passwords/PIN #’s

  • Approval of the Lifeline application

  • Completing any work for clients
  • Purchasing technology
  • Financial, legal, or medical advice, including filling out forms

Inspired by the National Digital Inclusion Alliance’s Digital Navigator Model and the Arizona State Library’s Connect Arizona.